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TELEHEALTH IN ACTION

On this page you will find examples of telehealth in action.  Do you have a story to share?  If so send it to the TAO contact.  Click HERE for that email address.


Telemedicine a Cost-Effective Alternative to ER Visits

Friday, May 9, 2008; 12:00 AM

FRIDAY, May 9 (HealthDay News) -- Telemedicine is a cost-effective way to replace more than a quarter of all visits to the pediatric emergency department, according to a community-wide study conducted in New York.

Ailments, such as ear infections or sore throats, that virtually always prove manageable by telemedicine made up almost 28 percent of all pediatric ER visits in Rochester, N.Y., during one year, according to investigators from the University of Rochester Medical Center.

Their findings were presented recently at the 2008 Pediatric Academic Societies annual meeting, in Honolulu.

"We learned that more than one in four local patients are using the pediatric emergency department for non-emergencies," lead investigator Dr. Kenneth McConnochie, a professor of pediatrics at the University of Rochester's Golisano Children's Hospital at Strong, said in a prepared statement. "This mismatch of needs and resources is inefficient, costly and impersonal for everyone involved."

McConnochie and his colleagues, who direct a Rochester-based telemedicine program that provides interactive, Internet-based pediatric health-care service to the area, analyzed data for all pediatric visits to the largest emergency department in the city. Based on their experience, they determined at least 12,000 visits were ones they routinely treat with success via telemedicine.

The other visits were either problems that sometimes are treatable through telemedicine, such as asthma attacks; or ones beyond the scope of the technology, such as a serious wound or injury.

"This would've not only freed up emergency resources to people who needed them more, it would have afforded smaller co-pays for parents and more timely, personalized care," McConnochie said.

In related research presented at the meeting, McConnochie suggested that telemedicine could also help insurers and the community by providing better quality care at a lower price -- saving insurers more than $14 per child per year in that local community.

The conclusion was reached by studying two groups of children that were almost identical, but one had access to their doctor's office, the emergency department and telemedicine technology for care, while the second had only the first two options.

"We found that the first group of families, which had access to telemedicine for their children, did in fact access care for illness overall nearly 23 percent more often than the second group," McConnochie said.

But since children with telemedicine access had 24 percent fewer ER visits, which cost about seven times the cost of a doctor office or telemedicine visit, the telemedicine group ultimately still cost insurers less per child over a year.

More information
The Nemours Foundation has more about children's health.
SOURCE: University of Rochester Medical Center, news release, May 6, 2008
http://www.washingtonpost.com/wp-dyn/content/article/2008/05/09/AR2008050901866_pf.html


Advances in Technology Allow Sick Kids to Stick Closer to Home
By Jill Burrell, RN

This past spring, the parents of an 8-month-old having seizures rushed their son to Sacred Heart Medical Center in Eugene. After an initial examination determined that the boy’s case required extra medical help not available on site, the hospital pediatrics team swung into action: They rolled a special cart into the boy’s room, stationed it at the end of his bed, and trained the roving eye of a high-tech video camera on the child. Appearing live on the attached monitor was a Pediatric Intensive Care Unit specialist from Doernbecher Children’s Hospital in Portland.

The Portland and Eugene doctors used the cameras and television-like screens to examine the child. Ultimately, they decided the boy and his family needed to go to Doernbecher for treatment. Though worried and anxious, the boy’s parents were comforted by seeing and speaking to the doctor on the monitor and knowing he would be there to meet them when they arrived on the Oregon Health Sciences University campus in Portland two hours later.

The live and real-time exchange of information and pictures also helped the OHSU physicians know what to expect and how to prepare for when the boy was brought in.

This event was one of nine medical emergencies in the past six months in which Sacred Heart Pediatric & Adolescent Care Unit physicians consulted with Doernbecher specialists by what’s known as “telemedicine.” The two hospitals have always worked closely but in April started a year-long pilot project with state-of-the-art technology to determine whether pediatric patients need to head to Portland or stay in Eugene for treatment. It’s the first such telemedicine project between OHSU and any hospital in the state. And it’s working great.

The PeaceHealth-OHSU partnership was formed because Sacred Heart does not have the patient volume to sustain its own round-the-clock pediatric intensive care unit. Five years ago Sacred Heart dedicated space for pediatric patients and added nursing staff that stay current in special training in critical care so much of the care is delivered here now. Pediatric patients who still required more medical attention than they could get locally traveled to Portland. Sometimes the situation was serious enough to warrant the trip; other times, the crisis had passed by the time the patient got to Doernbecher. Since April, telemedicine has not only spared about half of the children and their families an unnecessary and costly trip north, but it has also boosted the level of care available to local area children in both locations.

The portable cameras and monitors - which are capable of zooming in close enough to clearly see a skin rash - make it possible for specialists to evaluate and interact with patients and their families and to consult in person with local physicians, nurses and therapists about challenging cases any time of the day or night.

Telemedicine has been around for years and ranges from the simple act of two physicians discussing a case by phone to the more complex real-time videoconferencing between doctor and patient in one location and a specialist many miles away in another. Lower-tech examples of telemedicine include transmitting medical data (such as medical imaging results or patient history files) to a doctor or medical specialist to review, or faxing a prescription to the pharmacy. This type of telemedicine is used frequently in non-emergency situations.

Real-time telemedicine is being used increasingly in such settings as isolated rural areas, home health, and emergency departments for child abuse or trauma. Telemedicine technology is also being used for mental health and medical exams and consultations in prisons. The technology is also connecting patients, medical staff and specialists in settings that range from nursing homes to NASA space missions, and from cruise ships to far-flung military installations. These days, on-campus school nurses are consulting with off-site physicians through telemedicine. Recently, ear exams were being done in a daycare setting via telemedicine.

Telemedicine is also being used by translators at the hospital and at all of PeaceHealth’s medical clinics. The technology is expected to enhance communication between the new Sacred Heart Medical Center at RiverBend and Sacred Heart Medical Center at the University District.

Based on the results with just the two examples of real-time videoconferencing currently in the works locally, the future for telemedicine looks bright. This exciting new frontier will ultimately help us as medical professionals provide more timely and better care no matter where.

Jill Burrell is pediatrics nurse manager at Sacred Heart Medical Center in Eugene.
Office: 541-685-1706


Is technology a key to aging in place?

Older adults have positive attitudes toward using technology so they can function independently at home, even though they may not be sure what those technologies are. Opinions about technologies, such as home security services, sensors to detect falls and devices to regulate temperature, lights and appliances, were collected in a survey of 907 people ages 65 years and older.

Three-fourths of older adults supported the use of telemedicine to diagnose or monitor health conditions remotely, for example, by having a cardiologist diagnose or monitor a heart condition using information transmitted electronically from the primary care physician's office or their home. More than 9 in 10 support the use of telepharmacy allowing their doctor to monitor their medications and send prescriptions to the pharmacy.

With the exception of door or window alarms, fewer than half were aware of electronic devices that regulate the house's temperature, lights and appliances (40%), activity monitors (35%) and sensors to detect falls (21%).

They were very aware of personal emergency response systems (91%), and unaware of electronic pill boxes (13%). However, they expressed a strong interest in using television-based and Internet monitoring with provider communication and the electronic pillboxes.

The major barriers to using these technologies were cost and perception of need.

"The ground is fertile for the use of caregiving technology to flourish," said Elinor Ginzler at AARP. "Almost nine in 10 older Americans want to be able to stay in their own homes and they are willing to use technology that can help them do that. Cost, however, is the elephant in the room-how to pay remains a big obstacle."

SOURCE: AARP (March 28, 2008)


Robot Helps Holy Rosary Medical Center Connect Parents With Baby

Last week, a female patient arrived at Holy Rosary Medical Center in Ontario, Oregon for complications with her pregnancy. She had an emergency C-section and a baby girl was born at 27 weeks, weighing under 2 lbs. The baby was transferred to St. Alphonsus Regional Medical Center (SARMC) in Boise, Idaho, for treatment and surgery.

The team at SARMC used the RP-7 Robot and a Laptop ControlStation to facilitate an interaction between the parents and their newborn baby. Before the robotic interaction, the family had only seen their baby through a few cell phone pictures. Linda White, the nurse at Holy Rosary who coordinated this interaction, was able to set up their Laptop ControlStation and zoom in close to the baby girl's face. The parents communicated with the baby for two hours through the robot, their first real bonding time with their baby.

Ms. White describes the experience, "The Mom and Dad sat at the computer on our end for 2 hours just talking to their baby. The NICU staff was so very awesome and let the robot stay at the bedside so the mom could just talk to her baby. This is a family who has little availability for travel to Boise so this was great. We got pictures of the mom and dad talking with the baby via the computer. We could get a close up of the baby's face and the mom immediately started crying when we zoomed in----she was so grateful as was the dad. The most fun and rewarding thing I have done in several years in my job. Thanks to all and for the opportunity to work with telemedicine."

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Revised: July 28, 2010