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REIMBURSEMENT

Telemedicine Reimbursement Background Information
Reimbursement for Telemedicine—Update on SB 24A
Department of Medical Assistance Programs

Telemedicine Reimbursement Background Information

The Telehealth Alliance of Oregon (TAO) has been working diligently to negotiate contract language with Oregon payers to secure reimbursement for telemedicine services. We are pleased with the progress. In the 2003 legislative session, HJR4 (.pdf), which sets forth that it is Oregon's policy that payers should reimburse for telemedicine, was passed and signed by the Governor. Several payers currently are either reimbursing or have made commitments to reimburse in the very near future.

  • Medicare, Providence Health Plan, and Lifewise are reimbursing for telemedicine services.
  • Oregon Medicaid fee for service has agreed to begin paying and currently has submitted an administrative rule that sets April 1, 2005 as the effective date.
  • Regence/Blue Cross has also agreed to adopt the Medicare payment language, and has given a target date of June of 2005 to begin payment.

Click HERE (.pdf) for a matrix that summarizes what each payer has agreed to pay for. 

Click HERE for resources addressing reimbursement topics.

TAO is in the process of beginning the work to negotiate payment language with each of the Oregon Medicaid managed care plans. We will be evaluating which plans currently have the most covered lives, and will begin those negotiations first. We hope to convince them to adopt the Oregon Medicaid fee for service language.

There are a few things to note:

  1. Medicare states that "Eligible geographic areas include rural health professional shortage areas and counties not classified as a metropolitan statistical area (MSA). Additionally, Federal telemedicine demonstration projects as of December 31, 2000, may serve as the originating site regardless of geographic location." [see Medicare Benefit Policy Manual, chapter 15, Section 270 - Telemedicine,  August 12, 2005 (.pdf)]
  2. Medicare's language is restrictive regarding the type of facility at which the patient can be located (please see the MATRIX for more information on which facilities are and are not covered).
  3. Medicare's language does not include all of the health professional classifications that we believe are appropriate for reimbursement (please see the MATRIX for more information on which classification are and are not covered).
  4. All payers require that the telemedicine session include both the physician (or other covered health care provider) and the patient through an interactive video session. None of the plans will reimburse for a visit if only "store and forward" information is used for the consultation (digital images, etc).
  5. All payers will only reimburse for the physician (or other covered health care provider at the receiving site. If a physician participates with the patient at the originating (remote) site, he or she will not be reimbursed for a visit.
  6. Physician to physician consults are not covered at this time. Providence Health Plan does include reimbursement for some physician to patient e-mail consultation under very specific circumstances. None of the other plans will pay for this kind of service.
  7. All payers have agreed to pay a small transmission fee, but it is only paid to the originating (remote) site.

Providence Health Plan and Regence/Blue Cross have both adopted the Medicare language. There is a national effort in process to change this language to be less restrictive. We are encouraging anyone who is interested to contact his or her congressmen to indicate support for this effort.

Please CONTACT us if you have any questions regarding this information. Some of you are already providing some level of telemedicine services, and others are interested in exploring possibilities. Let us know which other payers you would like us to begin working with. In addition to Oregon Medicaid managed care plans, we are going to be prioritizing other payers in the state for negotiation.

Reimbursement for Telemedicine—Update on SB 24A
SB 24A, the bill introduced in the 2009 Legislative Session requiring health benefit plans to pay for services delivered telemedically is now law. Governor Kulongoski signed the bill in June, and it will become effective on January 1, 2010. 

Summary of SB 24A
 ◊ Requires that all health benefit plans in Oregon reimburse providers for appropriate services that are provided through telemedicine. 
    Bill does not impact Medicare, Medicaid, or self-insured.

 ◊ Defines telemedicine as the use of real time two-way video communication in which the practitioner can directly assess the patient.
 ◊ Requires health benefit plan to reimburse for medically necessary, evidence-based telemedicine services if service is covered for in-person service.
 ◊ Removes the distinction between services delivered to patients in rural or urban areas.
 ◊ Allows provider fees for telemedicine services to be negotiated between payer and provider at the time the contract is negotiated

Passage of the bill will impact the 42% of Oregonians who are covered by some form of commercial insurance plan.

The tendency by many is to think that once a bill is passed, the work is over.  This is not the case with SB 24A, and the workgroup has turned its efforts to developing a plan to educate payers, clinicians, and provider billing staff about SB 24A and how it applies to them. Work is being done in small committees and a draft plan will be presented to the workgroup at its meeting on October 8th. A timeline for implementing the plan will then be developed and execution will begin.

If you would like more information or would like to join the workgroup, please contact Cathy Britain, csbritain@gmail.com or 541-910-7366
Submitted by Cathy Britain, Chair TAO Reimbursement Workgroup 

Department of Medical Assistance Programs
Notice of Rulemaking

Telemedicine
Statement of Need and Fiscal Impact
Prioritized List of Health Services
Rate Graph
Attachment B, C & D

 

 

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Revised: July 28, 2010